> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anchorage.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Responding to compliance RFIs

> Respond to a request for information (RFI) about a transaction's originator or beneficiary.

As part of transaction due diligence, our compliance team may send you a request for information (RFI) about a specific deposit or withdrawal. RFIs are a routine part of operating on a regulated platform—receiving one doesn't mean anything is wrong with your account.

## What an RFI asks for

An RFI asks you to confirm details about a transaction's originator or beneficiary. Typical requests include:

* The counterparty's full legal name
* Date of birth (for individuals)
* Address
* The virtual asset service provider (VASP) hosting the counterparty address, or confirmation that the address is self-hosted

A **hosted** address is held at another VASP, such as an exchange. A **self-hosted** address is a wallet the counterparty controls directly. For how this distinction affects transfers between VASPs, see [Travel Rule](/knowledge-base/platform/users/travel-rule).

## How to respond

Respond using the questionnaire included with the request, and answer every question as completely as you can. If you're unsure how to answer a question, ask your client experience team before submitting.

## Why funds may be delayed

While a transaction is under review, the related funds may be held until screening completes. Responding promptly with complete information is the fastest way to resolve the review.