Trusted counterparties is a feature for organizations with recurring transfer relationships. Ask your administrator if this is enabled for your organization.
What is a trusted counterparty
A trusted counterparty is:- An organization or relationship — Unlike trusted destinations which are individual wallet addresses, counterparties represent entire organizations
- Pre-approved for transfers — You can transfer assets to their approved wallet addresses with streamlined approvals
- Reduced friction — Transfers to trusted counterparties may require fewer approvals
- Auditable relationship — Your organization keeps a record of all transfers to trusted counterparties
Add a trusted counterparty
1
Open settings
From the home screen, tap the Settings icon.
2
Select trusted counterparties
Look for Trusted counterparties, Partners, or External organizations in settings.
3
Tap add counterparty
Select Add counterparty or the + button.
4
Enter counterparty details
Provide:
- Organization name — Name of the external organization (e.g., “Exchange Settlement Account”)
- Description — Notes about the relationship (e.g., “Daily settlements with X exchange”)
- Administrator contact — Email or contact info for their account administrator
5
Add wallet addresses
List all wallet addresses this counterparty will receive transfers at. Include:
- Address — The wallet address (verify carefully)
- Asset type — Which asset this address receives (Bitcoin, Ethereum, etc.)
- Label — A name for this address (e.g., “Settlement wallet”)
6
Set approval requirements
Configure how transfers to this counterparty are approved:
- Standard approval — Use vault policies
- Fast approval — Reduced approval requirements for trusted counterparties
- Single approver — Only one approver needed instead of quorum
7
Submit for approval
Tap Submit. Adding a trusted counterparty requires approval based on your policies.
8
Approve if authorized
If you have approval permissions, complete biometric authentication to authorize adding this counterparty.
View trusted counterparties
1
Open settings
From the home screen, tap Settings.
2
Select trusted counterparties
Go to Trusted counterparties to see all organizations you’ve designated as trusted.
3
View details
Tap a counterparty to see:
- Organization name and description
- All associated wallet addresses
- Approval requirements
- Transfer history
Transfer to a trusted counterparty
1
Initiate withdrawal
Open a vault, select an asset, and tap Send or Withdraw.
2
Choose trusted counterparty
Look for a Select counterparty or Trusted organizations option.
3
Select the counterparty
Choose the organization you want to transfer to.
4
Select the address
Choose which address of theirs to send to (if they have multiple).
5
Enter amount
Type the amount you want to transfer. The app will show fees and confirm your balance.
6
Review and submit
Verify the counterparty name, address, and amount are correct.
7
Approve transfer
Complete biometric authentication. If fast approval is enabled, the transfer may complete quickly.
Edit a trusted counterparty
1
Go to settings
Tap Settings > Trusted counterparties.
2
Select the counterparty
Tap the organization you want to edit.
3
Tap edit
Select Edit or the pencil icon.
4
Make changes
You can update:
- Description and contact information
- Wallet addresses (add new ones or mark old ones as inactive)
- Approval requirements
5
Submit for approval
Changes to trusted counterparties require approval.
Remove a trusted counterparty
Removing a trusted counterparty prevents future transfers to them. Historical transfers remain in your audit trail.1
Go to settings
Tap Settings > Trusted counterparties.
2
Select the counterparty
Tap the organization you want to remove.
3
Tap remove
Select Remove counterparty or Delete.
4
Confirm removal
You’ll be asked to confirm you want to remove this counterparty.
5
Approve if required
Depending on your policies, removal may require approval.
Removing a counterparty doesn’t affect historical transfers. All past transactions with them remain in your Activity log.
Counterparties vs. destinations
If you have a single address to use repeatedly, see Trusted destinations. If you have an ongoing relationship with an organization with multiple addresses, use Trusted counterparties.
For administrators
If you’re setting up counterparty management for your organization, see your admin dashboard for:- Configuring counterparty approval requirements
- Setting organization-wide counterparty policies
- Approving new counterparties
- Managing counterparty relationships