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Withdrawals transfer digital assets from your Porto vaults to external addresses. All withdrawals require approval based on your vault’s policies and proceed through a multi-step authorization flow.

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Initiate a withdrawal

1

Open the vault

From the home screen, select the vault you want to withdraw from.
2

Select the asset

Tap the asset type you want to send (e.g., Bitcoin, Ethereum).
3

Tap send

Select the wallet you want to withdraw from, then tap Send.
4

Enter the destination

Provide the recipient’s wallet address or select a trusted destination (faster and safer).
5

Enter the amount

Type the amount you want to send. The app shows fees and confirms you have sufficient balance.
6

Review details

Verify the destination address, amount, and fees. Double-check the address—withdrawals cannot be reversed.
7

Add a comment (optional)

Add internal notes about the withdrawal for your records (e.g., “Q3 settlement with vendor XYZ”).
8

Submit for approval

Tap Continue. You’ll be prompted to complete biometric authentication to initiate the withdrawal.
9

Biometric approval

Complete Face ID or Touch ID to confirm you’re authorizing this withdrawal.

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Approval process

After you initiate, the withdrawal moves through approvals:
  1. Your approval — You’ve already provided biometric authentication
  2. Quorum approval — Policy-designated approvers review and authorize (if required)
  3. Anchorage Digital review — Compliance review of large or unusual withdrawals
  4. Broadcast to blockchain — Once all approvals are complete, the transaction is sent
  5. On-chain confirmation — The blockchain confirms the transaction
Withdrawal times depend on your vault’s policies and the blockchain. Multi-signature requirements may add 10 minutes to several hours.

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Using trusted destinations

Withdrawals to trusted destinations are faster and safer:
  • Pre-approved — Addresses are pre-approved by your organization
  • Faster approval — Reduced approval requirements for frequent recipients
  • Whitelisting — Only pre-approved addresses can be used for automated or batch withdrawals
Add a trusted destination first, then use it when initiating withdrawals.

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Withdrawal failed or stuck

If your withdrawal hasn’t completed:
  1. Check approval status — View the withdrawal in activity to see if it’s pending approval
  2. Request approvals — If stuck on quorum approval, contact designated approvers in your organization
  3. Check the blockchain — If broadcasted, search the blockchain explorer for transaction status
  4. Contact support — If the withdrawal was approved but never broadcast, reach out to your account team

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Withdrawal limits and fees

Withdrawal limits and fee structures are set by your organization’s administrator. Check with your account manager for your organization’s policies.

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Network fees (gas fees)

When withdrawing, you pay the blockchain network fee for processing your transaction. Network fees vary based on:
  • Blockchain congestion — During high demand, fees increase
  • Transaction size — Larger transactions may cost more
  • Gas price — Set by the blockchain, not by Porto
Learn more about network fees.

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Batch withdrawals

If you need to withdraw to multiple destinations, you can:
  1. Submit individually — Submit each withdrawal separately and manage approvals
  2. Use batch endorsement — If your organization has batch operations enabled, group withdrawals for combined approval
See batch endorsements for details.