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Devices are the phones, tablets, or computers from which you access Porto. You can view all devices connected to your account, set up biometric authentication, and remove devices you no longer use.

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View your devices

1

Open settings

From the home screen, tap the Settings icon.
2

Select security or devices

Look for a Security or Devices section in settings.
3

View all devices

You’ll see a list of all devices that have access to your Porto account, including the device name, last access time, and whether biometric authentication is enabled on that device.

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Set up biometric authentication

Biometric authentication (Face ID or Touch ID) secures your account by requiring your fingerprint or face recognition to approve sensitive operations like withdrawals and approvals. This is required for most Porto transactions.
1

Open settings

From the home screen, tap the Settings icon.
2

Find biometric or security settings

Look for a section labeled Biometric authentication, Security, or Face ID and Touch ID.
3

Enable biometric authentication

Tap Enable or Set up Face ID/Touch ID for your current device.
4

Follow system prompts

Your device’s operating system (iOS) will guide you through enrolling your face or fingerprint. Complete this process to activate biometric authentication.
5

Confirm setup

Once enrolled, your biometric data will be used to authorize transactions and account access on this device.
Biometric data is stored securely on your device and is never sent to Porto’s servers. Only your device can approve biometric requests.

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Remove a device

If you sell your phone, stop using a device, or believe a device has been compromised, you can remove it from your Porto account.
1

Open settings

From the home screen, tap the Settings icon.
2

Select security or devices

Go to the Security or Devices section.
3

Select the device to remove

Tap on the device you want to remove from your account.
4

Tap remove or disconnect

Select Remove device or Disconnect to revoke this device’s access.
5

Approve removal (if required)

Depending on your account’s security policies, you may need to complete biometric authentication to confirm the removal.
Removing a device immediately revokes its access to your Porto account. If you accidentally remove the device you’re using, you’ll need to log in again to regain access.

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Device security best practices

  • Use biometric authentication on all your devices — it’s the fastest and most secure way to approve transactions
  • Remove unused devices — if you no longer use a phone or tablet, remove it from your account to reduce your attack surface
  • Don’t share devices — your Porto account should not be accessed from shared or public devices
  • Keep your device updated — always install the latest iOS updates and security patches
  • Lock your device — set a strong passcode or use Face ID/Touch ID on your device itself, in addition to Porto’s security measures
  • Use trusted Wi-Fi or mobile networks — avoid accessing Porto on public Wi-Fi networks without a VPN

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If you lose a device

If your phone or tablet is lost or stolen:
  1. Remove the device immediately — Go to settings on another device and remove the lost device from your account
  2. Change your password — Log in to your account and update your password to prevent unauthorized access
  3. Contact your organization’s administrator — Let them know your device was lost; they may want to review recent activity or adjust security policies for your account
  4. Check activity history — Review the Activity log to see if any unauthorized transactions occurred