Trusted sources and deposit attribution apply to crypto deposits only. USD (fiat) deposits arrive as wire transfers and are identified by the sender’s bank information — no attribution step is required.
Trusted sources
Trusted sources allow future deposits from known addresses to be automatically attributed without manual review. Once you add an address as a trusted source, deposits from that address are attributed automatically.Adding a trusted source
1
Navigate to trusted sources
Go to Settings and select Trusted sources, then select Add trusted source.
2
Enter address details
Enter the address details when prompted and confirm the information is accurate.
3
Confirm
Select Add trusted source. Future deposits from this address are attributed automatically.
Editing or removing a trusted source
Select the three-dot menu to the right of any trusted source address to edit or remove it.When to use trusted sources
- Frequent counterparties — Add addresses from your regular transaction partners
- Internal transfers — Add your own deposit addresses to skip attribution prompts
- Institutional relationships — Pre-add addresses from banks or other institutions you receive funds from regularly
Deposit attribution
Viewing and attributing pending deposits
1
Access pending attributions
After logging in, select Attribute deposits from the homepage, or navigate to the Operations tab.
2
Select a deposit
Select the deposit you want to attribute and select Attribute deposit. You may attribute multiple deposits simultaneously if they share the same originator(s).
3
Add originator details
Enter the name and country of the originator. You may add multiple originators. To automatically attribute future deposits from the same address, check Add to your trusted sources.
4
Confirm
Confirm the information is accurate and select Attribute deposit. Once attribution is complete and screening clears, the associated amount becomes available for withdrawal.
If you don’t recognize a deposit, you have the option to flag it as spam.
Spam and dust deposits
Unsolicited deposits — spam tokens, dust amounts, or transfers from spoofed counterparties — still enter the attribution queue and are reviewed by our compliance team like any other deposit. They don’t put your genuine funds at risk. If you receive a deposit you don’t recognize, leave it unattributed and don’t interact with it. Flag it as spam so our team can review it. For deposits designed to imitate addresses you already use, see address poisoning protection.Correcting an attribution
Attribution isn’t reversible from the app or the web dashboard. If you attribute a deposit to the wrong originator, or flag a genuine deposit as spam by mistake, contact your client experience team or email accountexecutive@anchorage.com with the transaction ID and the correct details. We can amend the attribution or restore a deposit that was flagged in error. Because a correction takes a round trip, it’s worth confirming the originator before you submit — particularly when you’re working through a batch of deposits at once.Large token distributions
A vesting unlock or token distribution can arrive as many separate deposits, each landing in the attribution queue. Attributing them one at a time is slow, so add the distributing address as a trusted source: once it’s added, deposits from that address are attributed automatically and the queue clears itself. You can also attribute several pending deposits together when they share the same originator, as described above.Best practices
- Verify sender information — Confirm the originator name and country match your expected counterparties
- Use trusted sources — Add frequently-used addresses to trusted sources to streamline future deposits
- Review regularly — Check for pending attributions regularly to avoid delays in withdrawal availability