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Sensitive operations need quorum approval before Anchorage Digital processes them. This guide explains how to approve, where pending requests appear, and what to do when one is stuck.

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How approvals work

When you initiate an operation, you also approve it in the Anchorage Digital iOS app, on the same device that generated your enrollment QR code. Other members of the relevant policy’s quorum approve from their own enrolled devices. Pending operations appear under Pending activity (the bell icon). For how quorums are configured, see Vault policies and Rules.

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Approve a pending operation

1

Open pending activity

In the iOS app, go to Pending activity (bell icon) to see the operations awaiting approval.
2

Select the operation

Tap the operation you want to approve. To approve several at once, tap Select, choose the operations, and tap Confirm and review.
3

Submit biometric approval

Review the details, then follow the prompts to submit biometric approval — quorum approval is required.
For approving several operations at once, see Batched endorsements.

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Why is my operation stuck pending?

A pending operation is waiting on quorum. Work through these checks:
  • Quorum isn’t met yet — confirm who in the policy still needs to approve.
  • An endorsement error — an outdated app version can block approval. Update the app, then try again. See Updating the app.
  • Anchorage Digital review — some operations route to Anchorage Digital for review after quorum is met, so they can stay pending briefly before completing.
You can only endorse an operation you initiated on the device that generated your enrollment QR code. If you’ve moved to a new device, see Device and login recovery.