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The Travel Rule requires originator and beneficiary information to accompany certain transfers between virtual asset service providers (VASPs). What you do depends on whether you’re receiving or sending.

Deposits

If the originating VASP isn’t on the same Travel Rule network as Anchorage Digital, you complete a Travel Rule form for the deposit. The deposit proceeds in parallel while the information is collected, so funds aren’t blocked waiting on the form.

Withdrawals

If a withdrawal’s Travel Rule transmission is rejected by the receiving VASP, the beneficiary VASP details are usually the cause. Confirm the beneficiary VASP is correct, and correct it if needed. The trusted destination may need to be re-created with the right details before you retry. See Trusted destinations.
Travel Rule details differ for hosted and self-hosted destinations. A hosted destination is held at another VASP; a self-hosted destination is a wallet the recipient controls directly.
Separately from Travel Rule forms, our compliance team may ask you to confirm details about a specific transaction’s originator or beneficiary. See Responding to compliance RFIs.