Overview
Assets on the platform are organized in a four-level hierarchy: organization → vaults → wallets → addresses. Your organization is at the top — it holds your users, policies, and all vaults beneath it.Organization
Your institution’s account. It owns all users, policies, and vaults, and defines who can do what across the platform.
Vaults
Multi-asset containers with customizable policies, quorums, and user permissions. Each vault operates independently with its own approval rules.
Wallets
Inside a vault, each asset is stored within a wallet. Multiple wallets of the same asset can exist within a vault — useful for segregating assets by counterparty.
Addresses
Each wallet can have one or more addresses. For UTXO networks like Bitcoin, multiple addresses can be created — all pooled to the same wallet. For account-based networks like Ethereum, the wallet address is unique.
Crypto vs. USD wallets
Crypto and USD wallets share the same vault structure but behave differently:- Crypto wallets — you can create multiple wallets for the same asset within a vault, each with its own deposit address. This is useful for segregating assets by counterparty or purpose. See Wallet creation for options.
- USD wallets — each vault holds at most one USD wallet with unique wire instructions. USD deposits arrive as wire transfers identified by sender bank information, not wallet addresses. See USD banking for details.
Structuring vaults by client or strategy
To keep each client or strategy separate, create a dedicated vault for it — see Creating vaults. Wallets created in that vault get their own deposit addresses, so funds stay segregated and addresses aren’t accidentally reused across clients. When you create a wallet, you also control whether its address is shared with compatible networks. See Wallet creation for the address-sharing options.Managing vaults
Administrators with vault management permissions may change vault settings. Changes are subject to quorum approval, after which Anchorage Digital will review the operation.Updating vault details
To update a vault’s name or description, tap the vault you want to adjust, then tap the settings icon in the upper right corner. Tap Edit, update the vault name and description as necessary, and tap Save.Updating vault details (name and description) does not require biometric approval.
Managing vault users
Administrators with vault management permissions may add, edit user privileges, or remove users from vaults.Adding users to a vault
To grant a user the ability to operate within a vault, add them and assign the appropriate permissions.1
Navigate to vault settings
In the iOS app, tap the desired vault, then tap the settings icon in the upper right corner and select the Users section.
2
Add the user
Tap Add user and select the user or users to add.
3
Set user permissions
To add all users, tap Select all and then Continue. Adjust user privileges by selecting a user and changing their permissions from Initiate and approve to Initiate only as needed, then select Save changes.
4
Submit for approval
Once all privilege changes are made, select Done. After reviewing the operation, submit biometric approval. Quorum approval is then required.
Changing vault user privileges
To modify what actions a user is allowed to perform within a vault: In the vault settings menu, tap Users. Select a user and modify their privileges to either Initiate and Approve or Initiate only. After tapping Finish and review, the operation will go through quorum approval.Removing users from a vault
You can remove one or more users from a vault in a single operation. In the vault settings Users list, tap the Select option to choose the users you wish to remove. Select the users and follow the prompts to complete the removal process.Deleting a vault
Administrators with vault management permissions can delete vaults that are no longer in use. Once quorum is met, Anchorage Digital will review the operation before proceeding with deletion. In the vault settings menu, tap Delete vault. Add a comment (optional), then tap Review to review the operation. Once reviewed, submit it for approval.Managing wallets
Accessing wallet details
From the wallet details page, you can:- Check wallet balances and holdings
- Generate additional wallet addresses (if applicable)
- Initiate withdrawals
- Check the deposit address and pooled wallet addresses (if applicable)
- Edit the wallet name
Creating a new wallet
Unlike creating a vault, creating a wallet in an existing vault doesn’t require quorum approval. On iOS: Navigate to the desired vault and tap the asset you want to create additional wallets for. Tap the icon to create a new wallet and follow the prompts. Give the wallet a name and tap Save to create it. On web dashboard: Click Create wallet to begin. Select the network and click Continue. Give your wallet a name or use the default name, then select Create wallet. Your new wallet is ready for deposits and withdrawals and will appear in the table sorted by creation date.Creating a new wallet address
Additional addresses are available on UTXO-based networks (e.g., Bitcoin). All addresses are pooled to the same wallet. Tap the desired wallet, then tap Deposit. To view additional addresses, tap Show all, then Generate new to create a new address.Additional or pooled wallet addresses are only available on UTXO-based networks.