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If an asset or network you need isn’t supported yet, you can request it. This guide explains how to submit a request and what the timeline looks like.

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Submit a request

In the iOS app, check what’s supported under Settings, then Supported assets. If an asset isn’t listed, tap Make a request to open the asset request form, select the network, and provide the contract address (or asset symbol) before submitting. For assets that involve smart-contract interactions, you also complete a smart-contract interaction questionnaire so the asset team can assess them. Brand-new networks require a go/no-go evaluation and can’t be fast-tracked.

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”Supported” doesn’t always mean you can deposit yet

Asset support and deposit-address creation are separate stages. When custody support for an asset is complete, deposit-address creation can still be gated separately, so a supported asset isn’t always immediately depositable. There’s no firm client-facing timeline for these stages today. Your client experience team can share where a given asset stands.